1. Initiate aggressive guest interaction through seeking and soliciting feedback from guests. 通过询问客人对食品和服务的反馈，与客人产生互动。 2. Train, maintain and enforce all Marriott service standards in the outlet. 保证该部门的培训，管理，和任务的执行都是根据万豪的标准。 3. Enforce the Marriott standardized drink recipe and presentation guidelines to ensure consistent quality beverage to our guests in accordance with the Marriott Bar Guide. 根据万豪的酒吧准则，使用万豪标准的饮料单谱，执行万豪的服务标准，保证递送给客人饮品的的品质。 4. Properly execute revenue and check control procedures on shift. 完成指标，检查上班的时间管理。 5. Handle daily associate relations (i.e. scheduling, time adjustments). 处理员工日常工作关系，比如：工作时间，上班时间调整。 6. Maintain a safe & sanitary work environment for all associate & guests. 保证员工安定的工作环境，确保给予客人稳定的环境。 7. Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, and checks). 利用一切的办法应付突如的变化。（比如：工作时间表，楼层计划表，预定，和核查。） 8. Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise. 处理诸如临时预订等常见问题。 9. Conduct taste panels and menu classes on a daily basis for restaurant. 每日进行食物和菜谱研设。 10. Be on the floor during the shift and assist servers or hostess to ensure guests are satisfied. 在换班时，如有需要，须协助其他工作人员，以满足客人的需求。 11. Ensure that only a quality product is served. 保证服务的品质。